I'm a fan of The Power Speaker blog, from Suzanne Bates - check out her hysterical (but sadly true) post about what NOT to do when you're calling someone for advice:
http://www.bates-communications.com/powerspeakerblog/bid/64719/Really-REALLY
Gilda Bonanno's blog www.gildabonanno.blogspot.com
http://www.bates-communications.com/powerspeakerblog/bid/64719/Really-REALLY
Gilda Bonanno's blog www.gildabonanno.blogspot.com