by Gilda Bonanno LLC http://www.gildabonanno.com/
2. "We" vs. "They"
3. Get rid of the weak, minimizing words
Words like "sorta," "just," or "kinda" minimize the impact of your message. And stringing a few of them together, as in, "I'm just gonna discuss" or "it's just kinda like" makes it worse. Instead, use definitive, strong, precise phrases like, "I will discuss" or "it is."
4. Cut out the fillers
Words like "um," "ah," and "you know" become verbal crutches and overusing them can make you sound like you're unsure of what to say next. Instead of using filler words, pause and take a breath – and then move on to your next words.
5. Beware the throwaways
"Throwaways" are the words or phrases that come out of your mouth when your brain has already moved onto the next sentence. Examples include phrases like "and that kind of stuff" and "and all the rest of it." Either list out specifically what you mean, or have a deliberate end to the sentence rather than using a throwaway and trailing off…
6. Do you really mean that?
Think about the words you're saying – their meaning and how can they be interpreted. I once heard a healthcare company manager present to senior leadership at his company and say, "as people become more health conscious, it could be detrimental to us." Several executives cringed. I don't think he really meant to indicate that business and life would be better if people were less health conscious and thus, became sicker, but that's how it sounded. He could have rephrased the sentence so it didn't sound like the company was eager for people to get sick. What if he had said that to the shareholders or to the public?
To become conscious of the words that you're saying, practice, record yourself and get feedback from someone. You can learn to avoid the sloppy language that interferes with your ability to communicate your message and prevents your audience from understanding what you want to say.
Gilda Bonanno's blog www.gildabonanno.blogspot.com